Shipping policy

Order Processing

Please allow 3–5 business days for us to prepare your order. All our products are made to order and shipped from within the U.S. During peak seasons and holidays, please allow an additional 1–2 business days for order processing due to increased order volumes.

Shipping Times

Once your order is handed off to the carrier, delivery typically takes 3–5 business days. For Alaska, Hawaii, Puerto Rico, or other U.S. territories, please allow an additional 7–12 business days. During peak seasons and holidays, please allow an additional 3–5 business days for delivery due to increased order volumes and carrier delays.

Delivery times may vary slightly due to weather, holidays, or carrier delays that are unfortunately outside of our control. If you're ordering for a specific date, we recommend allowing a little extra time. 

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size. We currently offer Free Shipping on Orders Over $79!

Tracking Your Order

When your order is ready to ship, you'll receive a confirmation email with your tracking number so you can follow its journey to your doorstep. If you don't receive tracking information within 5 business days, please reach out to us at support@overwateringclub.com. We're always happy to help!

Lost or Delayed Packages

In the rare event that your package is delayed or lost, please contact us directly. Although carrier delays or incorrect addresses are outside our control, we'll do our best to work with you and resolve any issues as quickly and smoothly as possible.

If you have any questions, need assistance, or just want to chat about plants and custom designs, feel free to reach out anytime at support@overwateringclub.com.

Thanks for supporting Overwatering Club — we appreciate fellow plant lovers!